We are a wholesaler and typically the order of the items are in bulk orders. In order for full customer’s satisfaction, we encourage customers to view an actual product of the item prior to the ordering of the goods. Below are the criteria and procedures for sample viewing:-
Corporate Customers within the Klang Valley
For corporate clients, you can schedule and appointment with our sales staff by contacting us here. We will bring you all the samples that you require in person and any questions and be resolved face-to-face. The samples may be borrowed for management viewing purposes subject to the sales staff approval. Samples must be returned to us within 1 month time whether or not the order is confirmed or otherwise. Typically, the sales staff will come collect the samples.
Corporate Customers outside of the Klang Valley
We want to serve you better, but due to the distance, we are not able to meet you personally. However, you have the option to purchase the sample of the requested items by bank in or wire transfer the cost of the items to us, including the delivery charges. Once transferred, we will arrange the sample to be delivered to you immediately. If you courier us back the samples, we shall refund you the item charges. Also, if order is placed, the charges for the courier and the sample of the item purchased will be deducted from the bill.
All Agents and Reseller Companies are welcome to visit our showroom in Bandar Manjalara to view and purchase samples from our showroom. We encourage reseller companies to drop by to view our entire range of products that you can propose to your clients. You can also at the same time obtain our catalogue and reseller price list (provided you are registered with us, and has a registered trading/diary/gift/printing/design company). For Agents outside of the Klang Valley, you can also opt to purchase the samples via bank-in cash/wire transfer. All courier charges will be charged accordingly and no refund will be given for courier fees. Sample fees may be refunded if the items are returned to us in good condition within 1 month’s time.